Right of withdrawal

If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after your goods are delivered, provided that you (a) inform us by emailing your cancellation to us at sales@theratherteastyteapeople.co.uk; and (b) return the product(s) to us immediately in the same condition in which you received them.  In this case, you will receive a full refund of the price paid (including the postage price) for the product(s) in accordance with our refunds policy (see Terms and Conditions).  For avoidance of doubt, we will not refund products which have been opened or tampered with or which have been consumed in whole or in part.

When returning a product(s) to us in accordance with your right of withdrawal, you do so at your own cost and risk.  You have a legal obligation to take reasonable care of the products while they are in your possession.  If you fail to comply with this obligation we may have a right of action against you for compensation.  These provisions do not affect any statutory rights you may have.