Terms and Conditions

Welcome to our online store. The Rather Tasty Tea People Limited provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.


Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.



When you visit The Rather Tasty Tea People or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.



All content included on this site, such as text, graphics, logos, and images, is the property of The Rather Tasty Tea People Limited or its content suppliers and protected by UK and international copyright laws.



The Rather Tasty Tea People name and logo are trademarks of The Rather Tasty Tea People Limited and may not be used or copied in any manner without the express prior written consent of The Rather Tasty Tea People Limited. All other trademarks on this website are the trademarks of their respective owners.



We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this site or any website accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. The Rather Tasty Tea People Limited will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.



If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. The Rather Tasty Tea People Limited reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.



All items listed are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. The Rather Tasty Tea People Limited reserve the right to remove or withdraw goods from sale without notice.



The risk of damage or loss of the goods passes to you at the time of delivery to you or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full.



The Rather Tasty Tea People Limited and its associates attempt to be as accurate as possible. However, The Rather Tasty Tea People does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered by The Rather Tasty Tea People Limited itself is not as described, your sole remedy is to return it in unused condition.



By visiting The Rather Tasty Tea People, you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these conditions of use and any dispute of any sort that might arise between you and The Rather Tasty Tea People Limited or its associates. We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.



Good will be delivered to the address you specify for delivery in your order. It is important this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions. We aim to deliver goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control the delivery date will be extended by a reasonable period and we may contact you to arrange an alternative time.

Delivery charges vary according to the type of goods ordered and cannot be refunded, unless we accept that damage to the goods in transit to you was due to our negligence.  



You have the right to cancel or return your order up to 7 working days following receipt of your goods. This includes your right to cancel your order under the distance selling regulations. A full refund of the price paid (including the postage price) will be made (see Right of Withdrawal).


We are sure you will be happy with your purchase, however if you wish to return an item to us you may do so within 30 days of the despatch date. It must be in saleable condition and in its original undamaged packaging. Returned delivery charges will only be refunded in the event of faulty, damaged or incorrect items being sent to you. This does not affect your statutory rights.



Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by our negligence. These disclaimers and exclusions shall be governed by and construed in accordance with English law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.